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Careers at Mercyland

Support work is a craft. Come practice it with us.

We’re hiring Direct Support Professionals and more across Washington, DC. Meet the people you would work with, see the open roles, and apply online.

Ms. Melanie and Ms. Blanche, two Mercyland Direct Support Professionals, smiling together.Ms. Rolanda Maddox and Mercyland DSP Ms. Katiana Julien take a selfie together outdoors.Alina and Ms. Michaela pose together inside a shop during a community outing.Kha'Deisha Warren smiles in a selfie on a sunny day in the neighborhood.

In their words

Our DSPs, from our staff spotlight stories.

  • Ms. Vera and Ms. Nakeisha stand together in front of a wildlife exhibit at a nature center.
    Being a DSP allows me to advocate for inclusion, respect, and equal opportunity for people who are often overlooked by society.
    Ms. Vera, DSPRead the story
  • Alina and Ms. Michaela pose together inside a shop during a community outing.
    Even small improvements are meaningful to me because I know that my patience, support, and consistency helped her get there.
    Ms. Michaela, DSPRead the story
  • Kha'Deisha Warren smiles in a selfie on a sunny day in the neighborhood.
    I started in this field because I saw the lack of young African Americans in it.
    Kha’Deisha Warren, DSPRead the story
Read every staff spotlight

Role details

Direct Support Professional (DSP)

A Direct Support Professional (DSP) provides compassionate care for individuals with intellectual or developmental disabilities (IDD), helping them achieve greater independence and participate fully in their communities.

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Responsibilities include assisting with daily personal tasks, meal preparation, housekeeping, transportation, medication reminders, and social engagement. DSPs also support vocational training, ensure safety, protect individual rights, and observe for changes in health or emotional well-being. Strong communication, organizational skills, and a positive, professional attitude are essential, along with the ability to work collaboratively and handle emergency situations. A high school diploma, CPR/First Aid Certification, and proficiency in English are required. TME (DC Trained Medication Employee) or CMT (Certified Medication Technician) certification is preferred.

Front Desk / Administrative Assistant

The Administrative Assistant at our DC-based home care agency provides essential support to managers and staff by performing a variety of administrative and clerical tasks.

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Key responsibilities include coordinating communications, managing schedules and meetings, maintaining organized files, handling office supplies, preparing reports, and assisting with general office operations. The role requires strong organizational, multitasking, and communication skills, proficiency in Microsoft Office, and a professional, customer-focused attitude. Candidates must have a high school diploma or equivalent, at least one year of administrative experience, and U.S. work authorization. This full-time position offers a collaborative, welcoming environment in a growing agency.

What the DSP role requires

  • High school diploma
  • CPR / First Aid certification
  • Proficiency in English

Preferred: TME (DC Trained Medication Employee) or CMT (Certified Medication Technician) certification.

Join the Mercyland team

Ready to apply?

Apply online through our application form. Questions about a role, or an application you have already sent, go to HR.