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202-525-1563Mon–Fri, 9 AM to 5:30 PM

Behavioral Support Services

Our behavioral support goes beyond managing behavior, it’s about empowering lasting change. We offer tiered services (low, moderate, intensive) to help individuals build healthy habits, manage challenges, and thrive. Services may be delivered in-person or remotely to ensure flexibility while preserving progress, dignity, and stability.

Two women talking calmly over cups of tea in armchairs.

Who it is for

Mercyland supports people with intellectual and developmental disabilities in Washington, DC.

A person may qualify if they:

  • Have an intellectual or developmental disability
  • Need a level of support similar to what an institution would provide
  • Meet the standard Medicaid financial eligibility rules

How to get it

To get IDD services in Washington, DC, a person applies to the Department on Disability Services (DDS) by calling 202-730-1700 or walking in to schedule an intake appointment. DDS decides eligibility and assesses needs, and then the person chooses a provider. Mercyland can help at any step, starting with one call.

Already work with DDS? Tell us your DDS service coordinator’s name when you call or email, and we will take it from there with you.

How intake and referrals work Our guide to the HCBS waiver

The Mercyland team together at a community event in Washington, DC.

Talk to a person

Questions about support? Our intake team answers the phone.

Eligibility, the waiver, paperwork, what happens first. Call and ask, or send a referral and we will call you.

Call intake202-525-1563Mon–Fri, 9 AM to 5:30 PM